Human Resources

• Guide employer registration and ongoing compliance with MTSS, CCSS (CAJA/SICERE), and INS (Riesgos del Trabajo).
• Define hiring types (empleado vs. servicios profesionales), probation terms, and termination practices per Código de Trabajo.
• Establish internal complaint/grievance, ethics, and data-privacy procedures.
• Draft and implement the Employee Handbook (policies, benefits, code of conduct, time & attendance, remote/hybrid work).
• Design organizational structure, job families, and career levels.
• Set up payroll workflows (pay cycles, overtime, holiday pay, aguinaldo, vacaciones, preaviso/cesantía calculations) and coordinate with payroll providers.
• Define compensation & benefits (salary bands, market benchmarks, insurance/allowances).
• Build a lean recruiting process (requisitions, job descriptions, interview kits, offers).
• Set up background checks, medicals (as applicable), and onboarding plans (first 90 days).
• Recommend and implement basic HRIS/ATS (e.g., BambooHR, Personio, or similar).
• Establish HR KPIs (time-to-hire, quality of hire, turnover, absenteeism, payroll accuracy).
• Develop mandatory training matrix (e.g., health & safety, anti-harassment) and a light performance framework (goals/feedback).

Human Resources Consultant – Startup Support

Part-Time Human Resources Advisor

HR Generalist – HR Operations Expert

Senior Employee Experience Vendor Manager