Manager

• Act as a point of contact for account executives to expedite deal processes, reducing sales cycle time and improving deal efficiency
• Support the Sales teams on the full deal lifecycle for new sales, renewals, and upsells, ensuring that deals are structured for success and compliance
• Support the Sales teams on complex or non-standard deals, offering guidance on contract terms, pricing models, and negotiation tactics
• Review and validate contracts, order forms, and quotes, ensuring accuracy and adherence to internal policies.
• Serve as the subject matter expert on pricing, discounting, term structuring, and commercial approvals for key customers with our strategy team
• Develop and manage the deal approval process, ensuring timely review by relevant stakeholders.
• Implement a structured process for approvals, providing transparency and consistency across the organization.
• Collaborate with legal, finance, product, account management teams to assess non-standard terms, manage risks, and address customer requirements
• Help build a scalable deal desk framework and governance model
• Identify opportunities to improve deal desk processes, tools, and workflows to enhance deal velocity and reduce bottlenecks
• Work on implementing automation tools or CRM optimizations to streamline the deal desk’s operations
• Train Sales and Account Manager teams on deal processes and tools

Deal Desk Manager

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