Manager

• Lead end-to-end execution for complex healthcare and public health software implementations, ensuring outcomes are achieved on time, on budget, and aligned to business objectives.
• Establish data-driven governance practices—defining and tracking delivery metrics tied to OKRs, financial targets, timelines, and client success, while monitoring progress through dashboards, risk logs, and status reports to enable transparency and proactive decision-making.
• Analyze project performance to identify trends, surface insights, and drive continuous improvement and operational excellence across the delivery portfolio.
• Align and activate the right mix of design, engineering, product, data, and clinical contributors at the right stages of delivery.
• Serve as the operational point of contact for client-facing updates, decisions, and risk mitigation.
• Drive UAT planning, go-live preparation, and hypercare execution across implementation projects.

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