Senior Manager, Clinical Services
Chinese American Service League
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $100,000 per year
Job Level
Senior
About the role
- support and guide a dedicated team of diverse clinicians/therapists delivering trauma-informed, community-based services to clients of all ages and their families.
- deliver clinical supervision, support individual staff development in alignment with agency’s growth, and provide administrative clinic to ensure high-quality service delivery across the Behavioral Health Program and Brain Health Program.
- maintain a small caseload to stay connected to the heart of the work, model and demonstrate evidence-based and evidence-informed practices of care and services to clients and families.
Requirements
- Licensed Clinical Professional Counselor (LCPC), Clinical Psychologist, or a Licensed Clinical Social Worker (LCSW) possessing a master's, with a valid license to practice in the state of Illinois is required.
- A minimum of 5 years of documented clinical work experience in community mental health field and a minimum of 3 years of program management required.
- A minimum of 2 years of experience in clinical supervision and staff/intern supervision required.
- Proficiency in English required, with second language proficiency such as Chinese (Mandarin and/or Cantonese) or Spanish a plus.
- Knowledge and access to a diverse range of diagnostic tools and therapy materials, ensuring high-quality, evidence-based care
- Experience managing clinical pathways, caseloads, and other administrative day to day activities (e.g., scheduling assistance)
- Strong knowledge of Rule 132 and Rule 140, which cover the Illinois state regulations on governing behavioral health
- Experience with Medicaid documentation, IM+CANS, and EHR systems
- Willingness and ability to see clients across behavioral health programs including, but not limited to the following: Substance abuse, intellectual developmental disabilities, Alzheimer’s and Related Dementias, and moderate to severe mental health disorders.
- Knowledge and experience with managed care organizations (e.g., prior authorization, billing, auditing)
- Knowledge and ability to refer and to connect clients to outside community resources and providers, program collaboration, and behavioral health program growth
- Needs to be able to adapt to an ever-changing healthcare landscape and be agile
- Solution focused, collaborative, and synergistic team player within the department and within CASL overall
- Accessibility to personal vehicle to accommodate home visits, outreach events, and other conferences that arise
- Ability to deliver services in the home or other community-based settings
Benefits
- Medical, Dental, and Vision Coverage
- Retirement Plan
- Generous Paid Time Off (PTO)
- 11+ Paid Holidays, including Lunar New Year and Juneteenth
- Flexible Spending Account (FSA) & Health Savings Account (HSA)
- Life Insurance, AD&D, and Disability Coverage
- Voluntary Worksite Benefits and Pet Insurance
- Commuter Benefits
- Employee Assistance Program (EAP) for you and your household
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical supervisionprogram managementevidence-based practicesdiagnostic toolstherapy materialsclinical pathways managementcaseload managementMedicaid documentationEHR systemsmanaged care knowledge
Soft skills
collaborativesolution focusedteam playeradaptabilitycommunicationleadershiporganizational skillssupportiveguidancedevelopmental support
Certifications
Licensed Clinical Professional Counselor (LCPC)Licensed Clinical Social Worker (LCSW)Clinical Psychologist