Senior Director of Product
CharacterStrong
full-time
Posted on:
Location Type: Remote
Location: Remote • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $160,000 - $180,000 per year
Job Level
Senior
About the role
- Lead the strategic planning, management, and evolution of CharacterStrong’s SaaS product portfolio.
- Craft and communicate a clear, data-informed product vision and roadmap.
- Champion a human-centered design approach that places educators, students, and partners at the heart of every product decision.
- Drive cross-functional alignment, ensuring collaboration across product, engineering, design, research, and go-to-market teams.
- Provide direct leadership and management to the Product Management team, including coaching and professional growth.
- Establish clear accountability and development pathways for Product Managers.
- Apply proven SaaS product management frameworks to improve focus, velocity, and collaboration across teams.
- Develop and maintain Business Requirements Documents (BRDs) and Product Requirements Documents (PRDs).
- Maintain strong ticket hygiene and process discipline throughout development cycles.
- Demonstrate technical literacy to engage confidently with engineers.
- Partner closely with engineering leadership to make sound tradeoffs between user experience, technical feasibility, and business goals.
- Model and cultivate AGILE product development principles.
- Serve as a bridge between Product, Marketing, Sales, Customer Success, and Operations.
Requirements
- 5+ years of experience in SaaS product management, preferably in the EdTech space.
- Proven track record of leading cross-functional product teams in Agile environments.
- Strong understanding of technical requirements, system architecture, and product scalability considerations.
- Demonstrated ability to translate business goals and user needs into clear technical and design requirements.
- Deep knowledge of human-centered design, balancing empathy, usability, and data-driven decision-making.
- Excellent communication skills—able to bridge conversations between designers, engineers, executives, and customer-facing teams.
- Familiarity with modern product and project management tools such as Notion, Jira, Productboard, or Asana.
- Strategic thinker with a passion for education, technology, and human-centered innovation.
Benefits
- New laptop computer and other needed equipment
- Annual Individual Budget for Professional Development of $1,000
- 401k Savings Plan with employer contribution
- Medical, Dental, & Vision Insurance
- Life, AD&D, and Disability Insurance
- Employee Assistance Program, Mental Health Support, and Well-Being Programs
- 3 weeks Company-Paid Parental Leave (after 6 months of active employment)
- Flexible Time Off, 6 Paid Sick Days, 11 Paid Company Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaS product managementAgile product developmentBusiness Requirements Documents (BRDs)Product Requirements Documents (PRDs)system architectureproduct scalabilityhuman-centered designdata-driven decision-makingtechnical requirements
Soft skills
leadershipcommunicationcross-functional collaborationstrategic thinkingcoachingempathyusability