Ceres Community Project

Client Care Coordinator, Bilingual Preferred

Ceres Community Project

full-time

Posted on:

Location Type: Hybrid

Location: Santa Rosa • California • 🇺🇸 United States

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Salary

💰 $21 - $23 per hour

Job Level

Mid-LevelSenior

About the role

  • Works collaboratively to support the seamless onboarding of new clients
  • Fields phone and email inquiries, assesses appropriateness for program
  • Completes new client intakes and all paperwork/data entry
  • Maintains accurate and complete client information in program database
  • Supports outreach activities for enrolling new clients in programs

Requirements

  • Bachelor’s degree or equivalent experience
  • Bilingual in Spanish strongly preferred
  • Counseling, social work, hospice or similar training and experience a plus
  • Excellent interpersonal skills
  • Strong organizational skills and attention to detail
  • Must be comfortable with technology and familiar with MS Office
  • Experience with Salesforce a plus
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entryclient intakeprogram database management
Soft skills
interpersonal skillsorganizational skillsattention to detail
Certifications
Bachelor’s degree