Software Engineer, Support Automation

Central

full-time

Posted on: 8/27/2025

Location: 🇺🇸 United States

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💰 $180,000 - $250,000 per year

Mid-LevelSenior

About the role

Central kills back-office work for startups by using AI agents and human experts to handle payroll, benefits, compliance, accounting, taxes, and more.
As a founding member, help Central scale to serve thousands of companies and founders.
Architect mission-critical workflows: Design, build, and maintain stateful, end-to-end systems that ensure data integrity (idempotency, reconciliation, audit trails) and meet stringent compliance and reliability requirements.
Iterate rapidly: Ship incremental, production-ready features in days—prototype, gather real user feedback, and refine relentlessly.
Own your domain: Act as the technical product lead for core platform areas—setting standards for code quality, observability, testing, and operational excellence.
Delight and empower customers: Partner with Product and Support to translate user pain points into clean, intuitive solutions that scale from a single startup to enterprise.
Push the limits with AI: Leverage AI to automate previously impossible tasks and create new user experiences.

Experienced systems architect: You’ve designed and delivered large-scale, stateful architectures—modeling complex domains, defining clear data schemas, and ensuring end-to-end reliability.
Distributed-transaction specialist: You’ve implemented robust patterns for coordinating multi-step workflows across disparate services and third-party APIs—handling two-phase commits, sagas, idempotency, and compensating actions to keep data consistent.
Deep transactional-pipeline expertise: Comfort building reconciled workflows with audit trails and automated recovery, especially when orchestrating financial or compliance-related operations.
Reliability-first mindset: You bake in observability (metrics, logs, alerts), fault tolerance, and graceful degradation from day one.
Scalability & performance focus: You understand caching, queueing, rate-limiting, and have tuned systems to handle rapid growth without sacrificing latency or correctness.
Strategic thinker & communicator: You break down complex trade-offs into clear plans, document your designs, and keep cross-functional stakeholders aligned.
Bias toward action & high standards: You ship prototypes quickly, iterate based on real feedback, and insist on production-ready quality in every release.