Procurement

• Manage vendor utilization including workflows for coordinating services with the Illinois Health Plan
• Analyze vendor data and complete required reports for the health plan, Corporate and state
• Create and manage vendor scorecard and associated ratings/correction plans
• Perform as a key account manager for the Illinois Health Plan to coordinate with high priority providers and vendors
• Coordinate with Corporate Vendor Management team regarding vendor expectations, performance, and procedures
• Coordinate with Medical Management, Member Services and Provider Services to educate and communicate expectations, performance and procedures to vendors
• Conduct monthly meetings and document discussions, issues, attendees, action items, research and resolve claim disputes with vendor, member or provider issues and route to appropriate person(s) for resolution
• Receive and respond to provider related database information requests and concerns
• Ensure operation integrity, including compliance with all policies and procedures for the Illinois Health Plan including adherence to state contracts and guidelines
• Request and/or assist in the development of correction action plans for standards that are not met by the vendor

Vendor Management Manager

Senior Group Manager – Logistics, Procurement Services

Procurement Operations Manager

Global Head of Procurement

Director, Vendor Management – Inspection Readiness

Strategic Sourcing Analyst