Field Engineer

• Field Service Technicians support Edward Jones branch offices, vendor sites, and home FA locations within their assigned territory.
• Responsible for installing, upgrading, and maintaining both primary and backup branch connectivity, as well as site infrastructure, including network hardware, computers, telephones, printers, and cabling.
• Manage maintenance, IMAC (Install, Move, Add, Change) tasks, and various projects while ensuring compliance with SLAs, rollout schedules, and deadlines.
• Provide client training on newly implemented systems.
• Requires regular travel up to 3 hours in one direction to Edward Jones branch locations within the assigned region.
• Drive a company-provided vehicle to complete on-site service calls throughout your territory.

Field Service Technician – Network Solutions

Senior Manager, Field Engineering

Field Service Engineer

IT Help Desk, Field Engineer