Director

• Fully own and update profiles across major directories (Google Business, Bing, SAMHSA, Yelp, BBB, and treatment-specific portals)
• Ensure all listings are complete, accurate, and consistent (images, descriptions, hours, contacts, compliance details)
• Launch new listings as new locations open
• Restructure the existing multi-tab directory spreadsheet into a clean master source of truth
• Maintain accurate records of logins, vendor contacts, ticket statuses, and updates
• Track work independently with minimal follow-up required
• Serve as the point of contact for paid directory vendors
• Submit required recurring data and escalate issues when needed
• Monitor responsiveness and ensure resolutions for update blocks or listing problems
• Support review collection strategies within platform guidelines
• Follow up with center teams to improve review activity
• Track responsiveness and escalate delays
• Audit new directories to identify relevance and potential ranking value
• Document requirements, potential costs, and visibility mechanics
• Recommend strategic opportunities for directory investments

Directories Coordinator – Behavioral Health Industry

Logistics Director