Director, CRM Platform – Product
Cars Commerce
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $175,800 - $219,750 per year
Job Level
Lead
About the role
- Drive the enterprise CRM strategy and 12–18 month roadmap
- Proactively propose and advocate for AI-driven solutions
- Conduct user research to uncover needs
- Define and maintain the multi-year engineering vision
- Lead a blended organization of internal staff with a total team size including contracted partners of 20-30
- Manage budget, resource allocation, offshore resourcing, and vendor ecosystems
- Lead change management efforts that drive successful platform adoption
Requirements
- 10+ years in enterprise technology
- 5+ years leading Salesforce/CRM platform teams
- 3+ years managing managers with cross-functional teams
- Strategic product evangelist
- Deep understanding of CRM platform architecture
- Business systems strategy
- Integration approaches
- DevOps principles
Benefits
- Medical, Dental & Vision Healthcare Plans
- New Hire Stipend for Home Office Set-Up
- Generous PTO
- Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
- Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceCRM platform architecturebusiness systems strategyintegration approachesDevOps principles
Soft skills
strategic product evangelistleadershipchange managementuser researchresource allocation