• Provide support and serve as an escalation point for system and process questions and provide guidance and support for other team members.
• Complete and review facility metrics reports from SAP and other systems.
• Partner with the production team to ensure production schedule is created, entered and updated in a timely manner.
• Oversee and prioritize open issues and close user gaps through the coordination and creation of refresher training, job aids, communications, policies, etc.
• Develop and complete user testing, data validations and other activities related to system updates and maintenance.
• Understand and adhere to all safety policies and procedures.
• Participate throughout the life-cycle of transformation/implementation projects.
• Verify accuracy of plant production, not limited to: monitor production inventory, process inventory, cycle counts adjustments, monitor & correct error reports, monitoring & correcting variance reports, monitoring accurate completion of process orders.
• Have general knowledge in other functions, such as Operations, Supply Chain, Procurement, Finance, and FSQR.
• Ability to be on-call for off-hour trouble shooting.
• Use operational Health Metrics to monitor, not limited to: process order monitoring, inventory, receiving & shipping, recipes and BOM accuracy.
• Assist other Functions with TCA movement: traceability exercises, risk position reporting, and STO (stock transfer order) Movements.
• Training new End Users.
• Address consistent underperformers with plant management to maintain accurate data in TCA.
• Validate purchase order receipts.
• Identify, record and advance Continuous Improvement opportunities, such as PPDS production scheduling, shrink reporting, OTIF inventory variances, CONC, Junk movement.
• SAP implementation questions and develop/update training materials and manage knowledge library.
• Other duties as assigned.

SAP Process Lead

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