Vice President, Client Success
CarepathRx
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Deliver overall value to the client and management services organization (MSO)
- Establish and maintain relationships with Health System Leadership and key system-wide decision makers
- Develop and execute a comprehensive partner strategy aligned with the MSO’s long-term objectives and the Health Systems goals
- Serve as a key advisor to the President, Chief Operating Officer (COO), and Chief Client Officer (CCO) on all matters related to contractual engagements and alliances.
- Enhance operational performance through collaboration with MSO (Finance, Admissions, Pharmacy, and RCM)
- Support the negotiation and structure of client agreements to maximize value for all parties.
- Establish and manage partner performance metrics and communication systems.
- Collaborate with Health System leadership to gain interdepartmental support
- Develop joint go-to-market strategies with partners and oversee introduction and execution of these strategies.
- Participate in the planning and execution of annual budgets for MSO and Client
- Establish KPIs and partner performance dashboards/quarterly QA meetings to monitor success, impact, and ROI.
- Strict adherence to all Policies & Procedures
- Performs other duties as assigned
Requirements
- 10+ years in healthcare based business units/joint ventures, network development, or business development, with a strong preference for infusion pharmacy, specialty pharmacy, home health, or alternate site care experience.
- Bachelor’s degree required; advanced degree (MBA, MHA, PharmD, or related) strongly preferred
- Proficient computer skills in Windows, Excel, and other related software
Benefits
- medical/dental/vision
- flexible spending
- company-paid life insurance
- short-term disability
- voluntary benefits
- 401(k)
- Paid Time Off
- paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
partner strategy developmentcontract negotiationperformance metrics managementKPI establishmentbudget planningoperational performance enhancementgo-to-market strategy executioninterdepartmental collaborationdata analysisROI monitoring
Soft skills
relationship managementadvisory skillscommunicationcollaborationleadershipstrategic thinkingproblem-solvingorganizational skillsnegotiationteamwork
Certifications
Bachelor's degreeMBAMHAPharmD