Associate Account Manager
CarepathRx
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- support and be a resource for the Account Manager team for both Infusion and Specialty Pharmacy specific to customer and patient needs.
- execute the daily functions of the insurance verification area including verification of insurance coverage
- entering, and updating patient demographics into the patient management system
- communication of financial responsibility and securing reimbursement related paperwork.
- additional responsibilities may include coordinating new/existing patient services with patient/caregiver, nursing, and operations.
- Naming incoming faxes.
- Payment Agreements.
- Performs daily follow up with hospital staff to check on possible discharges under Account Manager supervision.
- Coordinates documentation as required by payers for ABN.
- Notifies agencies when deliveries will arrive and fax orders to agencies.
- Enters and updates patient demographics and services into the patient management system.
- Completes insurance checks on a daily basis as needed under Account Manager supervision.
Requirements
- 2-year college degree or equivalent business / healthcare related experience required.
- 2+ years of experience in DME (enteral), billing/collections and/or insurance verifications preferred.
- Knowledge of medical terminology desired.
- Basic computer skills required (Microsoft Word, Outlook).
- Excellent organizational and communication skills required.
- Previous customer service experience required.
- Capable of managing multiple priorities in fast paced office.
Benefits
- Medical, Dental and Vision Benefits for you and your family
- 401(k) with Company Match
- Company-paid Life Insurance and Disability Benefits
- Paid Company Holidays
- Paid Time Off and Volunteer Time Off
- Supplemental Insurance packages
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
insurance verificationbillingcollectionspatient management systemmedical terminology
Soft skills
organizational skillscommunication skillscustomer serviceability to manage multiple priorities
Certifications
2-year college degree