Solutions Engineer

• Possess exceptional knowledge of enterprise CRM or ATS systems and the SaaS ecosystem, display outstanding presentation skills, and have strong team values
• Be pulled into demos, discussions and various use-case scenarios, assisting reps on various types of technical and implementation conversations
• Understand the product in every aspect, and are capable of communicating the business value of those details to potential prospects and existing clients
• Solution creative non-standard technical solutions for customers looking to leverage the extensibility of the SmartRecruiters platform
• Own the Technical Win of your deals
• Partner with account executives by leading the technical sale process for customers including discovery, demonstrations, training, due diligence, and security discussions
• Join technically-oriented calls and conversations with prospects and clients
• Collect, spec, and manage product and engineering requests from the Sales Team
• Document pre-sales findings and solutions discussed to be reviewed with implementation services to ensure an amazing customer experience
• Assist with and advise on integration implementations
• Spearhead RFP and Security Questionnaire completion with a dedicated coordinator
• Provide indicative services pricing and literature for RFP responses
• Own the messaging of service approach in presentations prior to VOC award
• Prioritize opportunities while applying appropriate resources

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Solutions Engineer

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