Manager

• Lead a portfolio of interconnected projects and large, multi-year programs for strategic enterprise clients.
• Establish and maintain relationships with key stakeholders, providing high-level strategic guidance and project updates.
• Oversee the financial health of engagements, from a single project to a full portfolio.
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans.
• Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure projects meet client expectations.
• Establish and maintain scalable project management practices.
• Monitor resource needs and allocations across projects to ensure appropriate staffing.
• Manage scope, schedules, budgets, change orders, risks, and delivery KPIs for one or more concurrent enterprise engagements.
• Ensure the right people are in the right roles at the right time, balancing customer needs with internal team capacity.
• Report project outcomes and/or risks to the appropriate management channels, with the ability to escalate issues as necessary based on project work plans and their potential impact on the enterprise.
• Work in close collaboration with the sales team to proactively identify new opportunities for growth within client accounts.
• Actively lead and guide clients through the organizational changes associated with enterprise-level projects.
• Actively participate in building and improving delivery processes to maximize efficiency, quality, and scalability.

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