Risk

• As the Business Director of GenAI Risk, you will lead a new, critical function focused on proactive, rigorous risk management for Generative AI (GenAI) and Agentic AI within Servicing.
• Develop and execute the overall strategy for identifying, mitigating, and monitoring GenAI risks across all Servicing use cases.
• Partner with BA, product, tech, and operations leaders to embed responsible AI principles into the design and deployment of internal tools and customer-facing solutions.
• Streamline and scale the governance process for GenAI initiatives, ensuring clarity, consistency, and speed to market.
• Establish policies, standards, and guardrails in partnership with the enterprise risk and compliance teams.
• Prepare our Servicing Ecosystem for Agentic AI Demand by establishing the policies and strategic approach for addressing agentic demands.

Business Director – GenAI Risk

Senior Associate, Risk Management – Governance, Valuations, Innovation

Senior Manager, Change Enablement – Operational Readiness, Retail Risk

Senior Manager, Quantitative Analysis – Enterprise Model Risk Management

Senior Director, Risk Operations