Manager

• Manage a portfolio of clients with key focus on retention, growth and risk management
• Analyze the company’s total business spend to identify additional opportunities to leverage the Commercial or Small Business Cards
• Offer ongoing vendor match and spend enablement services; leverage results to increase AP file penetration
• Learn about the client and the specific industry vertical in which they operate; understand purchasing needs and behavior
• Become a trusted advisor by building positive relationships, handling client needs and coordinating client appreciation activities
• Resolve issues and provide solutions to clients in a timely manner
• Monitor portfolio metrics and perform quarterly account reviews
• Partner across the value chain to meet client needs
• Seek new business referrals once relationships have been established

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