Senior Manager, Small Business Onboarding
Capital One
full-time
Posted on:
Location Type: Hybrid
Location: Plano • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $155,300 - $177,200 per year
Job Level
Senior
About the role
- Work closely with the Head of Centralized Sales to build and govern the onboarding strategy for accelerating purchase volume and product adoption across all business clients
- Partner with Field Strategy and Tech to design and build robust monitoring and reporting capabilities for the Onboarding team
- Translate high priority business goals into executable management directives, setting Key Performance Indicators (KPIs)
- Drive process standardization by refining and governing the workflow management process
- Lead, mentor, and coach the Onboarding Associates to elevating talent performance
Requirements
- At least 7 years of experience in sales, account management, or business development in financial services or commercial payments
- At least 4 years of direct experience managing, coaching, and leading a team of managers or acting in a formal 'leader of leaders' capacity
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salesaccount managementbusiness developmentfinancial servicescommercial paymentsKPI settingworkflow managementmonitoring capabilitiesreporting capabilitiesprocess standardization
Soft skills
leadershipmentoringcoachingtalent performance elevationcollaborationcommunicationstrategic planninggoal translationteam managementprocess refinement