Operations

• Drive strategy and execute on high priority projects for the company
• Ensure seamless operational continuity, drive efficiency, and oversee critical infrastructure projects
• Conduct regular operational reviews with external vendors to maintain performance and service level agreements
• Execute monthly financial processes, including the reconciliation and processing of discounts and catering transactions
• Manage all phases of new site development
• Provide oversight for the standard equipment set definition and procurement for new builds
• Manage the Business Continuity Planning (BCP) process for the F&B team

Manager, Café Hospitality Operations

Operations Manager

Senior Planning & Operations Specialist

Director, Care Operations

Director, Operations Analytics – Workforce Optimization

Vice President, Delivery & Deployment Operations