IT Support

• Serve as the Technology Risk Guide leader for the Enterprise Platforms Technology and Product Leadership Team and respective software engineering teams to propel technology risk agenda and help them make informed risk-based decisions.
• Assist Tech and Product Risk leadership in delivering against their strategy and services.
• Provide oversight and guidance on key strategic Technology initiatives.
• Serve as interdepartmental advisor, interfacing with technology lines of business and other areas such as second line Technology and Cyber organizations and Compliance.
• Collaborate effectively across multiple organizations to achieve objectives.
• Identify and implement continual program enhancements based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction.
• Gather risk and control data and reporting; perform initial analysis or potentially evaluate data provided by team analysts.
• Design and implement internal risk and control governance processes.
• Influence leaders within Tech, Cyber, Product, second line risk organizations, the developer community, and Internal Audit on key technology risks and actions needed.
• Develop and monitor risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness.
• Support Risk Control and Self Assessments (RCSAs).
• Understand, document, and analyze current state capabilities leveraging one or more risk methods.
• Leverage industry benchmarking to determine best practices and lessons learned regarding components of the risk framework.
• Write and revise documents such as policies, standards, procedures, and guidelines.
• Develop and enhance processes, tools, templates, and job aids.
• Draft, contribute to, edit, and deliver presentations that enable the design, development, refinement, and usage of risk methods.

Director, Enterprise Architecture Risk Lead – Enterprise Services Risk

Senior Audit Manager, Financial Services

IT Infrastructure and Engineering Support Administrator

Internal Audit Manager

Senior IT Support Associate

IT Administrator