Business Analyst

• Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
• Perform modeling/analytics to assist new product and pricing strategies for various lending products
• Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel
• Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies
• Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
• Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
• Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

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