Manager

• Coordinating with other second-line groups, including Third Party Risk Management, Cyber, and Technology and Data Risk Management to design and implement oversight and challenge routines for the Operational Resilience framework
• Designing, owning, and coordinating with first-line stakeholders to execute governance routines that will transition our Operational Resilience framework and activities into BAU routines, including, but not limited to: Regular review and updates of Essential Business Service
• Evaluating test and exercise results against Service Disruption Tolerance
• Regular reporting of Operational Resilience key risks and program status
• Effectively challenge business decisions and activities that impact operational resilience, and overseeing remediation through completion
• Support designing new capabilities in our system of record to effectively document Operational Resilience information

Manager, Business Continuity, Operational Resilience

Team Manager

Service Manager

Senior Manager, Data Analysis – Payments

Senior Manager, Data Analysis – Payments