Operations

• Help manage and support the resilience testing process
• Document, monitor and control critical process points as defined by technical requirements
• Educate and gain buy-in from key stakeholders concerning the utilization of process
• Lead or engage in critical departmental or cross-functional organizational initiatives and projects
• Analyze data, identify trends, and provide resilience program- and plan-level reporting and documentation
• Ensure alignment of technology capabilities and requirements to documented policies, standards and procedures
• Identify opportunities to streamline, automate and enhance data management practices and controls

Principal Process Manager – Global Payment Network

Principal Associate, Process Manager