Insurance

• Drive large-scale P&C insurance core system modernization initiatives across personal and small commercial lines, ensuring successful design and execution aligned with strategic objectives
• Create and maintain program charters, roadmaps, budgets, and release strategies, ensuring deliverables meet quality standards and business goals
• Implement governance structures (Steering Committee, Architecture Review Board, Change Advisory Board, Testing Council) and enforce RACI, RAID, OKRs, and quality gates across all phases
• Apply an end-to-end estimation process integrated with financial planning, maintain transparency through Earned Value Management, and continuously calibrate forecasts
• Oversee all phases from inception through design, build, testing, deployment, hypercare, and optimization, ensuring predictable delivery and operational readiness
• Embed controls for NAIC, state DOI, GLBA, HIPAA, PCI-DSS, and other regulatory requirements; maintain auditability and strong data governance
• Lead implementation of core platforms (Guidewire, Duck Creek, Majesco) and ecosystem integrations for billing, claims, document management, payments, and analytics
• Establish clear communication channels with internal teams and stakeholders, manage expectations, and ensure alignment across business and technology
• Engage with clients to understand needs and challenges, provide tailored solutions, and leverage industry expertise to advise on best practices and innovative approaches
• Track KPIs, validate benefits against business case, and use metrics and analytics to inform decisions and drive continuous improvement
• Recruit, develop, and motivate distributed teams across onshore, nearshore, and offshore locations; foster collaboration and psychological safety
• Balance agile speed with governance rigor, thrive in ambiguity, resolve conflicts pragmatically, and maintain resilience under pressure
• Have a strong understanding of the use of Gen-AI across the SDLC

P&C Core Insurance Transformation Engagement Director

Bilingual Inbound Sales Insurance Agent, Personal Lines

Inbound Sales Center Insurance Agent, Personal Lines

Claims Specialist

Claims Specialist – Construction Defect