Cape

Business Operations Associate

Cape

full-time

Posted on:

Location: New York • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Define and develop business-unit metrics and associated dashboards that quantify the health of the business; implement and optimize internal systems to track those metrics
  • Take on ambiguous business challenges: frame problems, conduct rigorous analysis, and develop and implement data-driven solutions with stakeholders
  • Act as a force multiplier: build consensus and drive alignment with product, engineering, sales, and operations without direct authority
  • Embed within business units or product teams to understand operations, identify gaps, and cultivate next-generation leaders
  • Execute ad-hoc special projects from company leaders
  • Priority projects include automating tracking of gov and enterprise deliveries and training teams; creating inventory forecasting and tracking systems; upleveling sales support (enablement, systems training, CRM enrichment, automating workflows, pricing consistency); improving consumer analytics without compromising privacy
  • Reports to Head of Finance and serves as a company-wide BizOps "swiss-army knife"

Requirements

  • 3+ years of consulting, banking, investing, or BizOps / SalesOps experience
  • Strong analytical aptitude; ability to quickly execute analyses in Excel or SQL ("We will test you on this")
  • Meticulous organization skills, with a proven track record managing large projects end to end and owning recurring processes
  • Structured and logical thinker with the ability to quickly get up to speed on new industries, products, and challenges
  • Self-driven and relentlessly proactive
  • Comfortable communicating broadly and to large groups
  • Experience implementing large end-to-end projects and designing, implementing, and managing critical business systems
  • Ability to work hybrid: 3 days a week in office (NYC or DC)
  • Unrestricted work authorization for the United States (app form asks about US work authorization)