
Business Operations Associate
Cape
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
SQL
About the role
- Define and develop business-unit metrics and associated dashboards that quantify the health of the business; implement and optimize internal systems to track those metrics
- Take on ambiguous business challenges: frame problems, conduct rigorous analysis, and develop and implement data-driven solutions with stakeholders
- Act as a force multiplier: build consensus and drive alignment with product, engineering, sales, and operations without direct authority
- Embed within business units or product teams to understand operations, identify gaps, and cultivate next-generation leaders
- Execute ad-hoc special projects from company leaders
- Priority projects include automating tracking of gov and enterprise deliveries and training teams; creating inventory forecasting and tracking systems; upleveling sales support (enablement, systems training, CRM enrichment, automating workflows, pricing consistency); improving consumer analytics without compromising privacy
- Reports to Head of Finance and serves as a company-wide BizOps "swiss-army knife"
Requirements
- 3+ years of consulting, banking, investing, or BizOps / SalesOps experience
- Strong analytical aptitude; ability to quickly execute analyses in Excel or SQL ("We will test you on this")
- Meticulous organization skills, with a proven track record managing large projects end to end and owning recurring processes
- Structured and logical thinker with the ability to quickly get up to speed on new industries, products, and challenges
- Self-driven and relentlessly proactive
- Comfortable communicating broadly and to large groups
- Experience implementing large end-to-end projects and designing, implementing, and managing critical business systems
- Ability to work hybrid: 3 days a week in office (NYC or DC)
- Unrestricted work authorization for the United States (app form asks about US work authorization)