SMB Account Executive – DACH
Canva
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Work closely with customers to understand their goals and provide tailored solutions to meet their needs
- Own a targeted book of SMB prospects, run an end to end sales cycle from initial outreach to close, and contribute directly to revenue generation
- Conduct outbound sales activities to identify, prospect, and engage with SMB clients
- Develop a deep understanding of SMB customers' needs, pain points, and objectives to tailor Canva's solutions effectively
- Proactively reach out to potential SMB clients via phone, email, and other channels to present Canva's value proposition and product offerings
- Build and maintain strong, long-term relationships with SMB clients through regular communication, follow-up, and exceptional customer service
- Collaborate closely with internal teams, including Sales & Success, Marketing, and Product, to optimise the sales process and ensure a seamless customer experience
- Meet and exceed sales targets and performance metrics, including monthly quotas and conversion rates
- Keep accurate and up-to-date records of sales activities, customer interactions, and pipeline management using our CRM system
- Stay informed about industry trends, competitive landscape, and product developments to effectively position Canva in the SMB market segment
Requirements
- A proven track record of success in outbound sales or account management roles, preferably in a B2B or SMB-focused environment
- Strong sales acumen with excellent negotiation, communication, and interpersonal skills
- A results-oriented mindset with a passion for driving revenue growth and delivering exceptional customer experiences
- Ability to work independently, prioritise tasks, and manage time effectively in a fast-paced, target-driven environment
- Familiarity with CRM and outreach software (e.g., Salesforce, Outreach IO, Sales Navigator and Gong)
- Fluent in German
- Prior experience in the tech industry, SaaS sales, or working with SMB clients is a plus.
Benefits
- Equity packages - we want our success to be yours too
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
outbound salesaccount managementsales acumennegotiationpipeline managementrevenue growthcustomer experience
Soft skills
communicationinterpersonal skillsresults-oriented mindsetindependencetime managementprioritization