Inside Sales Specialist
Canva
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Engage with potential customers who have expressed interest in Canva's products and services.
- Leverage sales expertise to understand their needs, demonstrate the value of Canva's solutions, and guide them through the purchasing process.
- Respond promptly and professionally to inbound inquiries via phone, email, and chat.
- Build rapport with prospects by actively listening to their needs, understanding their design challenges, and providing tailored solutions.
- Educate customers on features, benefits, and value propositions of Canva's subscription plans.
- Conduct product demonstrations and presentations.
- Provide accurate pricing information, negotiate terms, and close sales transactions.
- Maintain accurate records of customer interactions, sales activities, and pipeline management using CRM software.
- Collaborate with cross-functional teams to improve sales processes and drive customer satisfaction.
Requirements
- Proven track record of success in inbound sales, ideally within a technology, SaaS, or digital marketing environment.
- Excellent communication skills, with strong interpersonal skills that allow you to build meaningful relationships across diverse customer segments.
- Self-motivated and results-driven.
- Proficient in using CRM software (e.g., Salesforce) and other sales productivity tools [Gong, Outreach and Linkedin Navigator]
- Thrive in fast-paced, high-pressure environments.
- Fluency in English is essential, and proficiency in additional languages is a plus.
- Open to working a flexible, shifting schedule based on business needs.
Benefits
- Competitive salary with attractive commission structure and performance-based incentives.
- Equity packages - we want our success to be yours too
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
inbound salessales expertiseproduct demonstrationspipeline managementnegotiationcustomer educationsales transactions
Soft skills
communication skillsinterpersonal skillsself-motivatedresults-drivenactive listeningrelationship building