Executive Director – Enterprise Applications
Candescent
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
AWSAzureCloudERPSFDC
About the role
- Oversee development, support, and optimization of Salesforce (SFDC), Zuora CPQ, NetSuite, Workday, and Concur systems.
- Ensure seamless integration across platforms using MuleSoft and maintain robust API connectivity.
- Drive enhancements and customizations in Salesforce and Zuora CPQ to support evolving business needs.
- Manage ERP and financial systems (NetSuite) and HR systems (Workday) for operational efficiency.
- Implement governance for expense management tools like Concur.
- Define and execute the roadmap for application development and support aligned with business objectives.
- Partner with business stakeholders to identify opportunities for innovation and process improvement.
- Establish and manage a global support model for critical applications, ensuring high availability and performance.
- Implement ITIL-based processes for incident, problem, and change management.
- Enforce data security, regulatory compliance (e.g., SOX, GDPR), and vendor SLA adherence.
- Lead and mentor a multi-disciplinary team of developers, architects, and support specialists.
- Manage budgets for application development and support initiatives.
Requirements
- Bachelor’s or Master’s in Computer Science, Information Technology, or related field.
- 10+ years in IT leadership roles, with significant experience in application development and enterprise support.
- Expertise in Salesforce (SFDC) configuration and administration.
- Hands-on experience with Zuora CPQ for subscription billing and pricing.
- Strong knowledge of NetSuite ERP and Workday HCM systems.
- Familiarity with Concur for travel and expense management.
- Proficiency in MuleSoft for API-led integrations across enterprise systems.
- Strong knowledge of application lifecycle management, cloud platforms (AWS/Azure), and integration frameworks.
- Familiarity with ITIL, Agile, and DevOps practices.
- Proven ability to lead large teams and manage complex, global projects.
Benefits
- Flexible work arrangements
- Professional development
- Health insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceZuora CPQNetSuiteWorkdayMuleSoftAPI connectivityITILAgileDevOpsapplication lifecycle management
Soft skills
leadershipmentoringstakeholder managementinnovationprocess improvementbudget managementteam managementcommunicationproblem-solvingorganizational skills
Certifications
Bachelor’s in Computer ScienceMaster’s in Information Technology