Bilingual (Fr/En) Health & Benefits Consultant
Canada Life
full-time
Posted on:
Location Type: Hybrid
Location: Calgary • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$52,800 - CA$97,700 per year
Job Level
JuniorMid-Level
About the role
- Consult + Guide: Engage with customers in various mediums including inbound conversations, booked virtual meetings (phone or video), and on-site visits
- Obtain knowledge of plan member’s objectives and deliver personalized consultations detailing solutions best suited to health planning needs
- Provide guidance and professional account management to enhance plan member’s wellbeing
- Leverage training model and sales enablement supports to identify plan member needs
- Engage customer in website & application enrollment and navigation, claims submissions
- Identify products and solutions that meet customers’ needs
- Answer and respond appropriately to operational and procedural inquiries from plan members
- Identify and close sales opportunities
- Provide education and advice on planning and related topics
- Participate in regular reviews and provide feedback to leadership
Requirements
- Bilingualism (fluent in French and English) required
- 2+ years of sales experience
- Valid life insurance license (LLQP) or willingness to work towards obtaining within three months of hire
- Deep product knowledge of the Life and Health and personalized products and services
- Working towards or completion of relevant certificate, diploma or designation programs such as Certified Employee Benefits Specialist (CEBS) and/or Certified Health Specialist (CHS)
- Positive, customer-oriented attitude
- Passion for advice and solutions
- Post-secondary degree or equivalent work experience
- Superior communications skills
- Proven ability to sustain and flourish in an ambiguous or unchartered area
- Excellent organization, prioritization and planning skills required
- Availability for shifts between 8 a.m. – 8 p.m. ET Monday to Friday
- Reliability Status Security Clearance required after receiving job offer.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencelife insurance licenseproduct knowledgehealth planningclaims submissionscustomer enrollmentconsultationaccount managementeducation on planningsales opportunities
Soft skills
bilingualismcustomer-oriented attitudecommunication skillsorganization skillsprioritization skillsplanning skillsadaptabilityproblem-solvinginterpersonal skillspassion for solutions
Certifications
LLQPCertified Employee Benefits Specialist (CEBS)Certified Health Specialist (CHS)