Manager

• Build, lead, and develop a high-performing team that embodies the values and culture of CL&S.
• Foster a collaborative, positive, and professional environment for both staff and residents.
• Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations.
• Promote harmonious relationships with residents, parents, staff, university partners, and the surrounding community.
• Encourage team visibility on campus and within the local business community to strengthen brand presence and engagement.
• Oversee daily operations, including leasing, maintenance, customer service, and vendor management.
• Implement and refine systems and procedures to drive operational efficiency and reduce costs.
• Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety.
• Ensure compliance with all legal, regulatory, and company policies.
• Maintain occupancy rates at or above 99% and collections at or above 98% of potential income.
• Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting.
• Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively.
• Analyze financial reports, manage budgets, and provide regular variance and performance updates.
• Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals.
• Ensure all marketing channels, websites, and printed materials reflect the brand accurately and positively.
• Maintain deep knowledge of the property and competitive landscape through consistent market research and team coaching.
• Plan and execute resident events to foster community engagement and satisfaction.
• Collaborate with local schools and student organizations for outreach and partnership opportunities.

General Manager

Site Quality Manager

Sterile Processing Manager

General Manager

Clinic Manager