IT Support

• Analyze business requirements and derive functional specifications for system enhancements for Supply Chain and SAP SD functionalities related to Order-to-Cash processes.
• Collaborate with technical teams to optimize processes and ensure compliance.
• Support designing API and EDI integrations between SAP and external systems, in a global integration approach, ensuring the application of best practices and standardization.
• Troubleshoot integration issues and coordinate with vendors for resolution.
• Provide technical expertise during project lifecycle (design, build, deploy).
• Assist in system configuration, data migration, and integration activities.
• Prepare and execute functional and integration test plans.
• Document system changes, processes, and user guides for future reference.

Global IT Specialist, Supply Chain

Global IT Manager – Intelligent Automation