cabuu

Customer Support

• You know the cabuu apps inside and out and respond to customer inquiries about issues and challenges related to app usage and the ordering and payment process
• You respond to app reviews and manage our social media communities
• You maintain our support database and produce support materials such as tutorial videos, FAQ web pages, etc.
• You design and implement support automations and workflows
• You summarize collected feedback and work closely with Marketing & Development to develop proposals for improving customer satisfaction

Customer Support Manager