Project Manager

• Responsible for planning and end-to-end delivery of Global’s customers, complex and/or multi standard contract deliveries in line with scope, cost, time and quality throughout the life cycle – WinBbusiness / T&T / In Life.
• Build and own client and stakeholder relationships at all levels (Customer, Service Transition, Customer Success, Supplier and Delivery Partners, Market Unit to name a few)
• Responsible for matrix management of multi-disciplined resources or teams that are assigned to their projects.
• Accountable for the team’s SLA targets & drive team to deliver contractual milestones and successful projects
• Creates required project documentation and manages deliveries, creating project plan, communications plans, and milestones with end customers in line with BT’s Project & Programme Management methodologies
• Manages project costs and resources in line with commitments, managing variances to agreed plans and manages associated risks
• Co-ordinates activities across multiple teams including the end customer to plan successful implementation of projects
• May also manage mid-size teams of Project Management Professionals and Implementation Coordinators in addition to their Project Management work as individual contributors.

Project Management Professional

Project Management Office Specialist