Product Design Specialist
BT Group
full-time
Posted on:
Location Type: Office
Location: Gurugram • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Delivers initiatives to improve the user experience of a product from conception to launch in partnership with product managers, engineers, researchers and content designers.
- Contributes to strategic decisions around the future direction of BT’s products and product design strategy.
- Drives the design of end-to-end user flows and experiences within BT’s design systems and/or standards.
- Crafts new or complex digital-first experiences that achieve commercial goals such as increased digital channel share and have clear commercial impact.
- Builds meaningful internal relationships, contributes to a culture of design excellence and promotes a user-centred way of working.
- Advocates for customer needs, overseeing that designers and squads are designing solutions that solve real customer needs.
- Implements continuous improvement opportunities to improve the design team processes, ensuring a consistent and coherent process to manage design quality and collaboration across squads.
- Champions, continuously develops and shares with team knowledge on emerging trends and changes in customer experience such as customer problems and ensures that the squads are sharing ideas and insights.
- Mentors other product designers, helping to improve the team’s craft and meet ambitions as well as act as a technical resource.
Requirements
- User Centred Design
- Product Design
- User Experience Design
- Interaction Design
- User Interface Design
- User Centred Research
- Visual Design
- Prototyping
- Accessibility Management
- User Journey Mapping
- User Experience Strategy
- Data Analysis
- Workshop Coordination
- Content Design
Benefits
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
User Centred DesignProduct DesignUser Experience DesignInteraction DesignUser Interface DesignUser Centred ResearchVisual DesignPrototypingAccessibility ManagementUser Journey Mapping
Soft skills
MentoringCollaborationRelationship BuildingAdvocacyContinuous ImprovementStrategic Decision MakingCommunicationTeam LeadershipCultural ContributionKnowledge Sharing