Sales

• Generate new business sales for BT through our EE Retail stores and beyond
• Be an ambassador for both EE and BT business in the external market and with internal stakeholders
• Demonstrate best in class sales behaviours and deliver excellent customer experience results in line with KPIs and SLAs
• Achieve monthly and quarterly targets based on four main KPI’s
• Identify, nurture and win sales through sustained prospecting activity including multiple campaign sources
• Fully understand the prospective business, their buying and decision making processes
• Seek to grow existing customer relationships and account size
• Take a proactive and organised approach to managing own resources, appointments and customer visits
• Ensure that all warm customer leads are handled within agreed SLAs and timelines
• Maintain a high awareness and knowledge of the SoHo/SME local market

Regional Business Sales Professional

Sales and Retention Claims Handler

Aftermarket Sales Representative