Community Manager
Bryten
full-time
Posted on:
Location Type: Office
Location: Miami • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $62,000 - $67,000 per year
Job Level
JuniorMid-Level
About the role
- Professionally manage and lead the property team in daily operations of the community, maintaining an engaging and motivating presence.
- Establishes maintenance and team schedules, holding each accountable for performance to include team engagement.
- Effectively coach the team, guiding and developing to create an inclusive workplace making all feel welcome.
- Manage budget, accounts, rent collections, and tenant notices; effectively utilize software to ensure accuracy and timeliness of process.
- Review processed applications, background and credit checks ensuring all processes and procedures were followed.
- Responsible for administrative tasks such as conducting file audits to ensure compliances and filing taxes.
- Reporting any problems or issues of an escalated nature to the Asset Director.
- Prepares client reporting for review by Asset Director, ensuring all supporting documentation is gathered for regular client meetings.
- Effectively and timely communicate any variance, concerns and positive impact in property operations, taking a solution-driven approach to ensure goals and initiatives are met.
- Enforces company policies and procedures for compliance documentation regarding new leases and recertification of existing residents.
- Greet residents, applicants and all others courteously and respectfully.
- Timely respond, address, and resolve residents' questions, concerns, and complaints promptly.
- Inspect property conditions and coordinate maintenance activities, ensuring community and buildings are compliant with local, state, and federal regulations while promoting the captivating curb appeal and amenities.
- Investigates complaints and resolves conflicts.
- Secures property and implements safety precautions; responds to emergencies, reporting as required, and completing all documentation.
- Ensure compliance of all work-related activities in a fair, ethical and consistent manner.
Requirements
- 2+ years of multi-family leasing management experience required with multiple years of leasing experience
- High School diploma or equivalent required; bachelor’s degree in business or related field preferred
- Strong administrative and organizational skills with excellence in time management
- Superb scheduling and prioritizing skills to coordinate work with vendors and contractors for property projects
- Strong computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel) required; also, Property Management Software database experience is preferred
- Bilingual preferred but not required
- Must have a valid driver's license, current automobile insurance, and reliable transportation.
Benefits
- Medical plans with choices to fit your needs
- Dental and Vision insurance options
- Health Savings Account (HSA) with employer contribution
- Financial security benefits including 401k Plan with company match
- Optional life insurance +addl voluntary life
- Optional short-term disability +options for long-term disability
- Supplemental life insurance with critical health insurance and accident insurance
- Vacation program accruing immediately upon hire
- Sick time when you need it
- Paid holidays + floating holidays to celebrate those special times
- Company-sponsored wellness initiatives
- Continuous education with development programs and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
multi-family leasing managementadministrative tasksfile auditsbudget managementrent collectionsbackground checkscredit checkscompliance documentationschedulingtime management
Soft skills
team leadershipcoachingcommunicationproblem-solvingconflict resolutionorganizational skillscustomer serviceinclusivityengagementsolution-driven approach
Certifications
High School diplomabachelor’s degree in business or related field