Sales

• Contract sales.
• Create business development plan.
• Provide and achieve targets to grow the Service Business unit to maximize volume and profitability.
• Promote and sell the LabScape Service Agreements, upgrades and other aftermarket products to all existing and new customers in EMEA (Europe, Middle East, Africa).
• Be responsible for the maintenance and growth of the Service Contract business for all product groups in General Purpose Instruments in the assigned sales territory.
• Evaluate needs and negotiate contracts directly with key accounts or indirectly with 3rd Party Service Providers subject to chart of authority.
• Develop existing and build new customer relationships ensuring Bruker is seen as a long-term business partner.
• Aid instrument sales by maintaining and developing effective, working customer relationships via valued service products.
• Develop proposal for sales campaigns for specific service products and markets/customers and align campaigns with the Service, Marcom, and Product Management leadership before execution.
• Monitor changes or developments within the industry and report to management.
• Documentation of activities in our CRM program.
• Provide administrative support to customers and field service team, such as responding to pricing inquiries, creating quotations and maintaining customer data base.
• Phone support for customer.
• Interact with Finance team to ensure that billing and collections proceed in a timely manner.
• Other duties as assigned that are broadly in line with the above and key objectives.

Service Sales Specialist

Locals Ambassador – Sales Representative

Strategic Client Success Partner

Sales Manager – Cross-Border Trading

Sales Manager – Anti-Piracy, German SaaS

Responsable de Secteur