Business Operations

• Run the business of Technology & AI Solutions
• Integrate strategic planning across business units; develop, collect, and report divisional metrics and KPIs for leaders and the Board
• Be the CIO’s trusted advisor
• Represent the CIO and the division on key initiatives; provide confidential counsel on issues impacting the organization
• Own financial governance
• Lead divisional budgeting, forecasting, and expense management in partnership with Finance; ensure robust tracking, quality control, compliance, and reporting
• Drive portfolio intake & prioritization
• Establish and run intake and evaluation for new initiatives; facilitate business cases and alignment among senior stakeholders
• Orchestrate cross-functional delivery
• Oversee projects requiring coordination across teams and divisions; identify and implement process/system improvements to increase efficiency and quality
• Lead vendor & contract lifecycle
• Serve as the central point for contracts, procurement, and vendor management for the division
• Benchmark and continually improve
• Oversee organizational benchmarking and assessments; formulate, recommend, and implement policies and procedures
• Communicate with clarity
• Prepare executive materials and presentations; ensure consistent, transparent communication across the division

VP Business Operations – Performance

Manager, Business Operations

Sourcing Business Operations Leader

Enterprise Business Systems Release Management Lead

Business Operations and Finance Lead – QC Enabling & Analytical Sciences

Associate Director, GDO Business Operations