Client Services Consultant – Mainframe AIOps
Broadcom
full-time
Posted on:
Location Type: Office
Location: Plano • North Carolina, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $88,300 - $141,300 per year
Job Level
SeniorLead
About the role
- Work closely with the customer bringing tangible value in terms of experience, knowledge and expertise
- Communicate Broadcom's key capabilities to address customer and partner needs
- Meet or exceed Broadcom's stated financial quotas and targets
- Demonstrate mastery with Broadcom's internal processes, systems and support structure
- Assist the Broadcom Account Director, Solution Architect, and/or Partner Account Director in technically qualifying solutions and their benefits to customers and/or partners
- Collaborate with, and effectively run virtual team(s)
Requirements
- Typically 8 or more years of detailed technical industry related experience
- Experience working with customers, sales personnel and/or customer services
- Experience in the related industry disciplines and technologies and related application experience (i.e. Z/os as well as operating system administration)
- Experience resolving more complex technical issues and integration of multiple products to create solutions
- Bachelor's degree or global equivalent in Computer Science or a related degree
Benefits
- Medical, dental and vision plans
- 401(K) participation including company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- Company paid holidays
- Paid sick leave and vacation time
- Paid Family Leave and other leaves of absence
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Z/osoperating system administrationtechnical issue resolutionsolution integration
Soft skills
customer communicationcollaborationteam managementcustomer servicesales support
Certifications
Bachelor's degree in Computer Science