Center Director
BrightView
full-time
Posted on:
Location Type: Office
Location: Salisbury • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Leads and manages all aspects of patient flow and clinic operations
- Executes on BrightView’s operations playbook for the clinic
- Plans, leads, and delivers regular team meetings
- Responsible for ensuring a consistent and high-quality patient experience within the clinic setting
- Identifies and facilitates resolution of issues and conflicts within the center
- Ensures clinic staff compliance with established policies, procedures, workflows, and training
- Effectively manages all site-level personnel across multiple professional disciplines
- Cultivates staff development and sets clear expectations for performance
- Establishes staff performance improvement plans and redirection/retraining efforts
- Develops community partnerships in collaboration with BrightView’s Outreach teams
- Ensures proper collaboration with the Quality department partner
- Fulfills Program Administrator Role as outlined by State Administrative Code as needed
- Follows and enforces all federal, state, and local healthcare requirements
- Responsible for new staff onboarding and training
Requirements
- 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities
- Bachelor’s degree required as well as an LCAS license
Benefits
- PTO (Paid Time Off)
- Immediately vested and eligible in 401k program with employer match
- Company sponsored ongoing training and certification opportunities
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
- Tuition Reimbursement after 1 year in related field
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient flow managementclinic operations managementstaff performance improvementissue resolutiontraining and onboarding
Soft skills
leadershipteam managementcommunicationconflict resolutionstaff development
Certifications
Bachelor's degreeLCAS license