BRANDED

Intermediate Salesforce Administrator

BRANDED

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $75,000 - $100,000 per year

Job Level

JuniorMid-Level

Tech Stack

CloudTableau

About the role

  • Manage and maintain Salesforce configurations and customizations, including (but not limited to) Salesforce objects, fields, record types, page layouts, Lightning apps, assignment rules, approval processes, dynamic layouts, actions, custom settings, mobile administration, dashboards, and reports.
  • Ensure proper mapping and relationships between EDA standard and custom objects.
  • Implement automation (Flow, Process Builder) to streamline workflows.
  • User and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, organization-wide defaults, and sharing rules.
  • Identify and gather requirements, translate them into best practices and scalable solutions with a focus on exceptional user experience.
  • Proactive system maintenance, including security reviews, release updates, and health checks.
  • Sandbox environment management.
  • Collaborate with IT and vendors to integrate Salesforce with SIS, LMS, marketing automation, and other systems.
  • Data Management & Governance: Implement rules and automated processes to improve Salesforce data quality; Maintain data quality by identifying and resolving duplicates, incomplete records, and inconsistent values; Use Data Loader or similar tools to import/export student, alumni and program data.
  • Training and enablement; create user guides; deliver training; gather feedback; communicate platform changes.
  • Reporting & Analytics: Build and maintain reports and dashboards; ensure accurate reporting from Salesforce data.
  • Application Support: Build application forms in FormAssembly and connect to Salesforce; diagnose issues; escalate with vendor support as needed.

Requirements

  • Two to four (2–4) years of Salesforce administration experience.
  • Salesforce Administrator Certification.
  • Experience with declarative tools (Flow, Process Builder, Reports & Dashboards).
  • Salesforce Advanced Administrator Certification or Education Cloud Consultant certification preferred.
  • At least one (1) year working with Salesforce Education Data Architecture (EDA) preferred.
  • Experience with Salesforce Experience Cloud preferred.
  • Familiarity with marketing automation tools (e.g., Account Engagement/Pardot) preferred.
  • Experience with FormAssembly and Tableau a plus.
  • Four-year college Degree in Computer Science/Related field preferred or equivalent job experience
  • Must be legally authorized to work in the United States.
  • Regular weekday (Monday-Friday) attendance/availability is required during core business hours.
  • Ability to manage multiple priorities and projects.
  • Knowledge of academic environments is strongly desired.
  • Proficiency in Spanish preferred.