Associate, Client Service
BNY
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $52,000 per year
Job Level
JuniorMid-Level
About the role
- Provide high-quality day-to-day support to a specialized client base by resolving operational and technical issues
- Deliver information on BNY products and services
- Direct clients to appropriate internal resources
- Address and resolve routine operational and technical client inquiries
- Monitor and track client inquiries and issues to support business development and improve client experience
- Collaborate effectively with internal teams to ensure timely and accurate execution of client requests
Requirements
- Bachelor’s degree or equivalent combination of education and experience
- 0-3 years of work experience preferred, ideally in client services or an operational area
- Strong communication skills and ability to deliver excellent client service
- Basic understanding of BNY broader services and offerings is advantageous
- Ability to work independently and as part of a team in a fast-paced environment
Benefits
- Commission earnings
- Discretionary bonuses
- Short and long-term incentive packages
- Company-sponsored benefit programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsclient serviceability to work independentlyteam collaborationproblem-solvingoperational supporttechnical issue resolutionclient inquiry managementbusiness development supportclient experience improvement
Certifications
Bachelor’s degree