BNY

VP, Data Centre Engineer

BNY

full-time

Posted on:

Location Type: Hybrid

Location: Tokyo • 🇯🇵 Japan

Visit company website
✨ AI Apply
Apply

Job Level

Lead

Tech Stack

ITSMServiceNowTCP/IP

About the role

  • Oversee the installation, upkeep, decommissioning, and disposal of all necessary hardware within the data center.
  • Maintain up-to-date documentation and ensure all pertinent parties are promptly informed of any changes.
  • Proactively seek enhancements to boost the service quality, dependability, and resilience of data center operations.
  • Support the planning and implementation of operational needs such as rack space, cabling, and power management in Data Centers and APAC regional server rooms.
  • Serve as the primary operational contact for all outsourced data center service providers.
  • Participate in a rotating on-call schedule and be available for overtime as dictated by business needs and managerial direction.
  • Provide coverage for a standard weekday shift from 9:00 am to 5:30 pm, with additional overtime and weekend work as necessary.
  • Monitor all events, taking corrective measures until full resolution.
  • Respond promptly to service requests received and assigned.
  • Manage inventory, track equipment, and handle replenishment and ordering processes.
  • Adhere to environmental standards for hardware disposal and NIST guidelines for media destruction.
  • Set up out-of-band management tools such as iLO, iDRAC, and CIMC.
  • Possess a working knowledge of various copper and fiber cabling standards, along with troubleshooting skills.
  • Have a foundational understanding of TCP/IP, IP addressing, subnets, and VLANs.
  • Assist in disaster recovery drills, which may include planned and spontaneous work outside regular hours.
  • Ensure compliance with security, audit, and safety protocols always.
  • Take full responsibility for data center and server room-related tasks, driving them to completion and resolution.

Requirements

  • Extensive experience in data center operations and routine maintenance tasks.
  • Proficient in managing IT server/storage hardware and data/voice network communications, including hands-on experience with HPE Server, CISCO UCS Server, DELL EMC Server, and networking equipment from DELL EMC/NetApp/PURE/TINTRI STORAGE and CISCO.
  • Demonstrated knowledge of IT technologies and familiarity with the industry standards.
  • Solid understanding of IT service management within an ITIL framework, with experience in ServiceNow ticketing systems.
  • Experience in managing data center critical infrastructure, including UPS, CRAC units, fire suppression systems, and electrical distribution.
  • In depth understanding of local/cultural nuances with bi-lingual capabilities (English and Japanese).
Benefits
  • Highly competitive compensation
  • Paid leaves including paid volunteer time
  • Access to flexible global resources and tools for health and personal resilience
  • Wellbeing programs and other benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data center operationsIT server hardware managementnetwork communicationsHPE ServerCISCO UCS ServerDELL EMC ServerUPS managementfire suppression systemsTCP/IPtroubleshooting
Soft skills
communicationproblem-solvingresponsibilityproactive enhancementteam collaborationadaptabilitybilingual communication