Operations

• Provides day-to-day delivery of critical lending operations processes including loan administration and servicing activities.
• Supports execution of payments, transactions, service requests, administrative activities and fulfillment of stakeholders’ inquiries/requests within relevant service level agreements.
• Collaborates with stakeholders to promote efficient and effective processes and workflows.
• Provides advice and guidance to assigned business/group on implementation of solutions.
• Supports execution of strategic initiatives in collaboration with internal and external stakeholders.
• Communicates with internal business partners and external customers to respond to inquiries.
• Gathers and formats data into regular and ad-hoc reports and dashboards.
• Supports change management of varying scope and type.

Treasury Operations Analyst

Operations Technician