Director of Operations – EOS Integrator
BM Digital
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $300,000 per year
Job Level
Lead
About the role
- Act as the EOS Integrator, ensuring strategy and execution are aligned across all departments.
- Develop, document, and enforce SOPs and operational systems to improve efficiency and scalability.
- Drive execution of company priorities, projects, and initiatives, ensuring deadlines and KPIs are met.
- Lead operational meetings, manage accountability structures, and ensure effective follow-through.
- Monitor business KPIs and scorecards, providing insights and reports to leadership.
- Identify bottlenecks and inefficiencies, proactively solving problems and improving processes.
- Ensure smooth cross-department communication and collaboration (marketing, sales, client success, finance, HR).
- Manage special operational projects and continuous process improvement initiatives.
Requirements
- Proven operations management experience, preferably in a marketing agency, SaaS, or professional services.
- Hands-on experience with EOS / Traction and familiarity with the Integrator role.
- Strong background in process building, project management, and systems implementation.
- Excellent communication, organizational, and problem-solving skills.
- Ability to create structure, drive accountability, and lead cross-functional execution.
- Tech-savvy with experience using CRM/project management tools (ClickUp, Asana, Monday.com, HubSpot, or similar).
- Fluent in English (written and spoken).
- Available to overlap U.S. time zones.
Benefits
- Performance bonuses
- Equity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementprocess buildingproject managementsystems implementationKPI monitoringproblem-solving
Soft skills
communicationorganizationalleadershipaccountabilitycollaboration