System Support Director
BlueCross BlueShield of South Carolina
full-time
Posted on:
Location Type: Office
Location: Florence • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Accountable for directing the testing of standard systems release modifications and their interface with external systems.
- Provide technical assistance to internal staff and to contract/business associates.
- Evaluate and authorize implementation of systems modifications.
- Maintain contacts and effective relationships with external sources, Prime Contractor, government, providers, etc.
- Participate in systems workgroups as a company representative.
- Ensure internal systems files and tables are maintained according to regulations and claims processing procedures.
- Communicate changes to affected business units.
- Identify and propose solutions for problems or issues which involve complex systems analysis.
- Direct, motivate and develop staff.
- Prepare and manage budget.
Requirements
- 10 years of experience including 6 years of systems testing and analysis and either 4 years of management experience OR 4 years of equivalent military experience in grade E4 of above.
- Bachelor's degree
- Excellent management, communication, analytical and human relations skills.
- Knowledge of provider reimbursement methodologies.
- Knowledge of budget planning, preparation, and monitoring.
- Strong presentation, organization, customer service, and negotiation skills.
- Computer systems support knowledge.
- Ability to use complex mathematical calculations or statistical concepts.
- Standard office equipment.
Benefits
- Subsidized health plans, dental and vision coverage
- 401K retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Wellness program and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Employee Assistance
- Discounts to movies, theaters, zoos, theme parks and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
systems testingsystems analysisbudget planningbudget preparationbudget monitoringmathematical calculationsstatistical conceptsprovider reimbursement methodologiesclaims processing proceduressystems modifications
Soft skills
management skillscommunication skillsanalytical skillshuman relations skillspresentation skillsorganization skillscustomer service skillsnegotiation skillsstaff developmentproblem-solving
Certifications
Bachelor's degree