Director

• Blue Acorn iCi is looking for a Delivery Director with hands-on project experience with Adobe applications and / or Adobe Cloud products . The Delivery Director’s primary responsibility is to lead and manage a delivery team. They are accountable for delivery quality, performance to budget and successful attainment of Customer business objectives / goals. In addition, they will ensure the right team members are placed in the correct positions, manage relationships with our customers as needed, and enforce the use of best practices. The director is also responsible for hiring, onboarding, and assisting with resourcing as it relates to the members of the team. This position should also be able to work with other departments to ensure smooth and successful operations across the company as it pertains to delivery.
• Core Responsibilities:
• Responsible for all delivery aspects such as productivity, quality, and milestone achievement
• Ensuring team members have access to the tools and materials they need to deliver in their day-to-day activities.
• Ensure proper process and SDLC are being followed across all projects
• Ensure career paths exist for individuals and work with them to make sure they are on the right paths to meet their personal goals. Working with People Leaders and Mentors to ensure the robust development of all individuals.
• Align with Platform leadership and Operations on project resourcing and staffing needs
• Serve as the ultimate point of escalation for the project team and the client.
• Align with Estimation Manager on project estimations
• Review and sign off on SOWs and Change Orders as needed
• Assist with recruiting, interviewing, and hiring to fill immediate needs as well as plan for forecasted growth
• Assist sales with technical support and strategic alignment
• Enforcement of company policy and architectural alignment

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