Blackhawk Network

Senior Software Engineer

Blackhawk Network

full-time

Posted on:

Location Type: Hybrid

Location: Alaska, North Dakota, South Dakota • 🇺🇸 United States

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Salary

💰 $89,620 - $121,000 per year

Job Level

Senior

Tech Stack

AWSDistributed SystemsGrafanaKubernetesMicroservicesPrometheusPythonSDLCSplunkTerraform

About the role

  • Architect, build, and maintain observability platforms using tools such as Prometheus, Grafana, OpenTelemetry, InfluxDB, and AWS CloudWatch.
  • Design and implement real-time metrics pipelines and time-series data processing systems.
  • Develop scalable APIs and services to expose observability data to internal teams.
  • Integrate observability tooling into CI/CD pipelines and service deployment workflows.
  • Collaborate with SRE, DevOps, and application teams to embed observability best practices across the SDLC.
  • Define and implement SLIs/SLOs, alerting strategies, and performance dashboards.
  • Troubleshoot complex distributed systems and contribute to reducing MTTD and MTTR.
  • Stay current with emerging observability technologies and advocate for their adoption.

Requirements

  • 4+ years of experience in software engineering, platform engineering, or SRE roles.
  • Deep understanding in observability tools and practices (e.g., Prometheus, Grafana, OpenTelemetry, Splunk, Coralogix).
  • Strong programming skills in Python or similar languages.
  • Experience designing fault-tolerant systems and optimizing performance at scale.
  • Experience with real-time systems, metrics collection, and time-series databases (e.g., InfluxDB, AWS Timestream).
  • Proficiency with AWS services, especially CloudWatch, Lambda, and related infrastructure.
  • Familiarity with infrastructure as code (Terraform, CloudFormation) and container orchestration (Kubernetes).
  • Solid understanding of distributed systems, microservices, and event-driven architectures.
  • Excellent communication skills and a collaborative mindset.
Benefits
  • 401k with employer match
  • medical
  • dental
  • vision
  • 12 paid holidays in the year 2025
  • sick pay accrual according to state law
  • parental leave
  • life insurance
  • disability insurance
  • accident and illness insurance
  • health and dependent care flexible spending accounts
  • wellness benefits
  • flexible time off for all full-time employees

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
PythonPrometheusGrafanaOpenTelemetryInfluxDBAWS CloudWatchTerraformCloudFormationKubernetesreal-time systems
Soft skills
communicationcollaborationproblem-solvingtroubleshootingadvocacy