Bite AG (DISPONIC)

IT Supporter, Software Tester

Bite AG (DISPONIC)

full-time

Posted on:

Location Type: Hybrid

Location: Filderstadt • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

Tech Stack

Azure

About the role

  • In Quality Assurance / Software Testing, you are responsible for designing, creating and executing manual and automated software tests.
  • This includes documenting and tracking defects and closely coordinating with development.
  • You are also responsible for the ongoing development of test plans, test cases and QA processes.
  • Supporting release preparation and conducting acceptance tests are also part of your responsibilities.
  • Additionally, you work in 2nd and 3rd level support, analyzing and handling more complex customer inquiries and error reports.
  • You also reproduce problem cases, document them accordingly and manage communication with development.
  • You support our 1st-level hotline when technical inquiries are escalated.

Requirements

  • Completed vocational training in IT systems management, digitalization management, as an industrial clerk or office administrator with an affinity for IT.
  • Experience as a software tester and/or in IT support, ideally in a B2B environment.
  • Strong technical comprehension and an interest in complex systems.
  • Confident use of ticketing systems, ideally also with test management tools or platforms such as Azure DevOps or Jira.
  • Good German language skills, written and spoken — additional languages, especially English, are an advantage.
Benefits
  • Home office: available by individual arrangement.
  • 40-hour week – we work Monday to Friday.
  • Permanent contract – because long-term collaboration is important to us.
  • 30 days of vacation and a flexitime account – for the right work–life balance.
  • State-of-the-art technology – we provide everything you need both in the office and at home.
  • Large, bright, air-conditioned offices in a new building – a great place to work.
  • Team and sports events – we celebrate successes together and strengthen our team spirit outside of everyday work.
  • Company pension plan – we plan for tomorrow together with you.
  • Commuter ticket or e-charging station – whether you travel by public transport or by electric vehicle, we support you.
  • Shower facilities – for those who commute actively or want to go for a lunchtime run.
  • Dogs welcome – feel free to bring your four-legged friend to work.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
manual testingautomated testingtest planstest casesQA processesdefect trackingacceptance testingproblem analysiscustomer supporttechnical inquiries
Soft skills
communicationcoordinationtechnical comprehensionproblem-solvinginterpersonal skills
Certifications
vocational training in IT systems managementdigitalization management